Frequently Asked Questions

1. What makes Paw Bei Treats different from regular pet treats?

Paw Bei Treats are created with a more intentional wellness-first approach. Rather than being just ordinary snacks, our treats are thoughtfully crafted to support everyday well-being while still being enjoyable for both dogs and cats.

2. Are your treats suitable for both dogs and cats?

Yes, our treats are designed with both dogs and cats in mind. However, we always recommend reviewing the product details and feeding guidance on each product page before purchase.

3. Are your treats made for specific wellness support?

Yes, our treats are created to do more than simply reward your pet. Depending on the product, they may be designed to support areas such as everyday vitality, digestion, skin, coat, and overall balance.

4. What is the inspiration behind your products?

Our brand is inspired by the principles of Traditional Chinese Medicine, which emphasizes balance, nourishment, and overall well-being. We bring that wellness-focused philosophy into the way our treats are thoughtfully developed.

5. Will my pet like the treats?

Every pet has its own taste preferences, but our goal is to create treats that are both functional and enjoyable. We aim to make wellness support easier by offering treats pets can look forward to.

6. How should I store the treats?

For best freshness and quality, we recommend storing your treats in a cool, dry place and keeping the packaging properly sealed after opening.

7. How long does shipping take?

Orders are typically processed within 1–3 business days, and delivery times vary depending on your location. You can find more detailed shipping information on our Shipping Policy page.

8. Do you accept returns or refunds?

Because our products are pet consumables, opened or used items are generally not eligible for return. However, if your order arrives damaged, incorrect, or incomplete, please contact us and we’ll be happy to assist.

9. How can I contact you if I have a question about my order?

You can reach out to us anytime through our contact page or by email, and we’ll do our best to assist you as quickly as possible.

Email: pawbeitreats@gmail.com

10. Can I feed these treats every day?

Feeding guidance may vary depending on the product and your pet’s needs. We recommend checking the instructions provided on each product page and using treats as part of a balanced routine.