Shipping & Delivery
SHIPPING POLICY
Shipping Policy
Last updated:April 1, 2026
Thank you for shopping with Paw Bei Treats. We’re committed to processing and delivering your order as efficiently as possible.
Order Processing Time
Orders are typically processed within 1–3 business days** after payment is confirmed.
Please note:
* Orders are not processed on weekends or public holidays
* During peak periods, promotions, or holidays, processing times may be slightly longer
Shipping Time
Estimated shipping times may vary depending on your location and the shipping method selected at checkout.
Estimated Delivery
Typical delivery windows may range between:
.Domestic Orders: 3–7 business days
International Orders: 7–21 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delayed, lost, or returned due to:
* incorrect address details
* incomplete shipping information
* failure to receive the package
If you notice an address error, please contact us as soon as possible after placing your order.
Shipping Delays
While we work hard to ensure timely delivery, we are not responsible for shipping delays caused by:
* courier disruptions
* customs processing
* weather conditions
* public holidays
* carrier-related issues beyond our control
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we’ll do our best to assist you in locating your shipment.
Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes (if applicable) are the responsibility of the customer.
We are not responsible for delays caused by customs clearance procedures.
Undeliverable or Returned Packages
If an order is returned to us due to failed delivery attempts or incorrect shipping information, additional shipping charges may apply to resend the package.